QVS analytics and custom reports aid in management oversight of the entire appraisal process. Turntime, proximity, and value disputes are just some of the data we analyze. Data from multiple data sources are combined and normalized in our data warehouse. QVS can customize reports and measurements for each client to monitor the process and adherence to SLAs.
QVS is able to aggregate data and present it in summary format. This is the QVS client dashboard and it is structured such that high level information can be reviewed quickly. Typically QVS creates dashboards showing activity for an entire client's organization. Dashboards can also be developed at the region or branch levels. Typical dashboard information includes, overall volume, volume by product, overall turn time, turn time by product, and custom metrics such as rebuttal to value change, percent rejected, and time for corrections.
QVS ensures that appraisers are located near the subject property for geographic competence. One of the reports QVS provides is the analysis of proximity. QVS segments urban, suburban and rural areas by use of the governments definition of population density and assures that QVS appraisers are located less than 25 miles from the subject for urban properties, less than 50 miles for suburban properties and less than 100 miles for rural properties.
Second to quality is speed of completion for all our valuation products. QVS works with each client to determine their specific service level expectations and insure that results meet expectations. QVS uses detailed turn time reports as part of that management process. QVS can produce turn time by product type, region, etc. and can produce it in business or calendar days. Additionally, any dates can be used – so we can measure time from order to completion, time for corrections, etc.